Shipping policy
Processing & Shipping Times
Orders are typically shipped from our fulfillment center in Prague within 3 business days. Once your order has been handed over to the carrier, you’ll receive a shipping confirmation email with tracking details. During particularly busy periods, processing may take slightly longer. The carrier will keep you updated on the progress of your shipment by email or SMS using the contact details provided with your order.
Our Shipping Partner
I. DHL Standard
- Cost: $15 - Complementary shipping from $500.
- Shipping from Prague to your chosen US address. Once your order has shipped, DHL will provide tracking information and delivery updates by email or SMS.
- All applicable customs duties and import charges are included in the price, so there are no additional charges upon delivery.
- In some cases, DHL may require additional information to complete customs clearance and may contact you directly or through us.
- Estimated delivery time 8-10 business days
I. DHL Express
- Cost: $75
- Shipping from Prague to your chosen US address. Once your order has shipped, DHL will provide tracking information and delivery updates by email or SMS.
- All applicable customs duties and import charges are included in the price, so there are no additional charges upon delivery.
- In some cases, DHL may require additional information to complete customs clearance and may contact you directly or through us.
- Estimated delivery time 3-5 business days